Services
Our specialized PSO services provide you with sustainable action plans to create an organizational culture of patient safety and responsive peer-to-peer support through every step of your patient safety program implementation.
We offer individualized consulting to analyze patient safety events at their root cause, reduce risks and hazards, and create sustainable, evidence-based action plans to prevent future errors.
Our targeted interventions include:
- TeamSTEPPS™ Master Trainers
- IHI Breakthrough Collaborative training and education
- Six Sigma
- Human Factors
- Lean Management/Kaizen
- Organizational culture change training
- Continuing education programs
Healthcare providers can select from an array of patient safety services from Lumetra PSO.
- COMMON FORMAT ONLY1:
This basic service includes individual feedback from LPSO based on data received from providers using Common Formats - COMMON FORMAT1 + MANAGEMENT TOOLS:
This next level of service includes LPSO’s invaluable consulting and training services. - COMMON FORMAT1 + MANAGEMENT TOOLS + AIMS SOFTWARE:
This level of service is more comprehensive, including the AIMS software from iSOFT, enabling healthcare providers to manage events electronically, create reports, as well as drill down through the data for trends and opportunities for improvement.
Contact us today by email PSO@lumetrasolutions.com or telephone (415) 677-2020 to find out how our integrated clinical, analytical, and technological solutions result in better patient outcomes, lower costs, increased revenue and lasting improvements.
1. The collection and reporting of patient safety events in healthcare facilities is facilitated by the use of common definitions and reporting formats — Common Formats — developed by the federal Agency for Healthcare Research and Quality (AHRQ).

